North Central Utility (NCU) is one of the largest semi-trailer dealers in the nation, helping support the transportation industry and the critical movement of goods.
Our skilled technicians use the latest technology and industry best practices to provide the highest quality trailer repair at 9 trailer repair shops located throughout MN, ND, & WI.
North Central Utility’s service team has built a reputation as the Midwest’s leader in semi-trailer wreck repair for all makes and models with proprietary processes that offer greater efficiency and quality of the repair.
Job Summary:
Receptionist/accounting assistant at North Central Utility Inc.
provides reception, clerical, and basic accounting support.
Reporting directly to the Controller at the Madison/Deforest location.
The Parts and Service Managers provide daily direction at the Store.
We are currently looking for a part-time person who can work three days per week to start.
This will likely expand to a full-time position over the next several months.
Supervisory Responsibilities:
No
Duties/Responsibilities:
Receptionist Operations:
Responsible for managing 6 inbound phone lines along with the related paging and voice mail system.
Update voicemail system as needed
Responsible for ordering office supplies and maintaining office equipment as necessary
Miscellaneous filing
Operate and maintain office equipment, including personal computer and copy machine
Lease Management
Manages all Wisconsin ACH rental and lease contracts
Sets up new customers in general ledger system
Bi-weekly and Monthly rental invoicing
Receives in payments via telephone and online portal for our lease and rental customers
Sends monthly statements for ACH, lease and rental customers
Provides excellent customer service while interacting with lease and rental customers
Accounts Receivable:
Assists Accounts Receivable Specialist in Completing daily deposits
Work with the parts and service managers to resolve any customer billing questions.
Assist customers with questions on invoice and invoice requests
Required Skills/Abilities:
Two (2) years of experience as a receptionist in customer service environment required
One (1) year of experience in bookkeeping or accounting assistant role
Able to multi-task as the customer-facing point of contact while performing administrative duties.
This is a highly visible position with the need to multitask at appropriate times
Must have excellent people skills
Ability to work closely with other Accounting team members in multiple locations
Basic to intermediate computer skills are required (e.
g.
, Microsoft Office: Word, Excel, and Outlook).
Basic accounting/10-key adding machine skills are strongly preferred
Attention to detail, professional attitude, and ability to maintain confidentiality
Education and Experience:
Two (2) years of experience in reception and customer service environment
Basic bookkeeping knowledge
Work Hours: Monday - Wednesday 8:00a – 4:30p
Pay Range: Based on experience
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