Your mission
Provide product installation, training, service, and support to Minitube customers in person, remote computer sessions or by telephone.
Troubleshoot and repair technical issues.
As part of a team, provide 24/7 customer support.
Perform and document QC, setup, and configuration of technical spermatology equipment prior to shipment, and in office diagnostics and repair of equipment.
Interface with other departments and third-party vendors to ensure proper system configuration and functionality.
Assist software engineering department by providing critical feedback on software compatibility and functionality.
Provide suggestions for software improvement/enhancement.
Provide feedback to assist with product research and development by submitting ideas to fulfill customer equipment needs.
Assist in development and testing of new technical products.
Stay current with changing computer and microscope technologies to provide the best possible solution to meet customer needs.
Work with purchasing department to maintain adequate microscope and computer inventories to reduce delivery lead times for technical products.
Work directly with the sales department to identify the optimal system configuration based on customers’ requirements and site construction.
Consultation with customers at the customer site to provide adaptations in processes and create efficient workflows.
Work in a team environment almost 100% of the time.
Your profile
Qualified candidates should possess a minimum of a 4-year degree in Animal Science, Animal Reproduction, Biology, Microscopy and Computer Science or a related field and/or have a minimum of 3 years’ work experience in a related field.
General Lab Process and Lab Equipment Experience, Presenting Technical Information, Equipment Maintenance, Conceptual Skills, Quality Focus, General Consulting Skills, Control Engineering, Production Planning, Technical Zeal, Job Knowledge, Communication, Independent but also work in a team environment effectively.
Why us?
Minitube USA, Inc.
, a subsidiary of Minitube International, is looking for an energetic, self-motivated person with Canine and/or Equine Reproduction industry knowledge and experience to join our growing sales team as an Account Manager – Companion Animal Division.
Minitube International is the world-wide leading supplier of systems for the field of assisted animal reproduction.
With our expansive range of products and services for artificial insemination, embryo transfer and associated biotechniques, we are able to effectively support our customers working in animal breeding, veterinary medicine and research around the globe.
Our team of specialists are continually working for the further advancement and development of reproductive technologies.
what makes us special
Position Location:
Verona, WI near Madison, WI
Salary range:
Salary based on education and experience.
Non-exempt position with wages starting at $25 per hour plus benefits package, including health, dental, vision and 401K.
Paid vacation and holidays.
Supervisor:
Lab Automation Manager
Full time position:
40 hours per week, Monday – Friday 8:00 to 4:30, Weekend hours as needed.
Travel:
Up to 60% travel is possible.
Expense reimbursement and company supplied vehicle as necessary for travel.
How to Apply:
Please send cover letter and resume to
Minitube Human Resources
hr@minitube.
com
800.
646.
4882
About us
Als inhabergeführtes Familienunternehmen blicken wir mit Stolz auf eine über 50-jährige Firmengeschichte zurück.
Seit 1970 setzen wir Maßstäbe in der Fortpflanzungstechnologie für die moderne Tierzucht mit Hauptsitz in Tiefenbach bei Landshut in Niederbayern.
Seit 2021 sind wir auch im Bereich der Reproduktionsmedizin im humanmedizinischen Markt tätig.
Mit Gesellschaften in USA, Kanada, Mexiko, Chile, Brasilien, Australien, China, Indien, Middle East, Slowakei und Spanien sind wir viele, und zwar mehr als 400 Kolleginnen und Kollegen, die respektvoll miteinander umgehen und der Mensch als solcher immer im Mittelpunkt steht.
Wir verbinden Tradition und Moderne, indem wir auf Bewährtes setzen, neu interpretieren und zukunftsorientiert handeln.
Wir sind uns unserer Verantwortung bewusst, denken nachhaltig und tragen gemeinsam mit unseren Kunden zur nachhaltigen Produktion gesunder und bezahlbarer Lebensmittel bei.
Unsere Kunden schätzen unseren flexiblen und lösungsorientierten Service, unser Engagement und unsere Leidenschaft für Laborautomatisation.
Dank eines bemerkenswerten Teamgeistes und engagierter Mitarbeit aller Teammitglieder dürfen wir uns heute zu den Weltmarktführern auf unserem Gebiet zählen.
Und darauf sind wir sehr stolz!
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