The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns.
Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance.
A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.
Job Duties:
Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
Assist with phone inquiries to result in commercial deliveries and in-store sales
Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
Resolve customer concerns or complaints
Ensure that customers receive world-class service in having their needs met by Auto Value
Follow proper store policies and procedures when conducting sales transactions
Minimum Requirements:
Must possess and maintain a valid driver’s license and acceptable driving record
Automotive parts knowledge or sales experience preferred; training is available
Strong organizational skills and strong verbal and written communication skills
Familiar with store operating procedures
Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company
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