Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area.
Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes.
We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability
Sub-Zero, Wolf and Cove products are sold throughout the world via our distribution network, and this Inside Sales Coordinator role is key in supporting our distribution partners.
The inside sales team is a focused group that supports our customers and field sales team.
A pedigree of problem solving, and exceptional customer focus is key to success in this role.
Growth and development are important aspects of this position.
Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.
Primary Responsibilities
Become an expert on products and systems to best serve the customers
Outbound and inbound calls
Developing Weekly call strategies
Assisting field sales team with problem solving and / or order inquiries
Serve as our partners’ primary point of contact regarding orders
Creating relationships with customers and aid them with any order related needs/issues
Ensure customer satisfaction through ongoing communication and relationship management
Share best practices with team members to enhance the quality and efficiency of support
Responsible for completing special projects as assigned
autonomously make decisions and solve a varying degree of issues
We value our employees by providing:
Competitive compensation based on skills
Industry leading health, dental, and vision plans
Generous 401 (K) savings and profit sharing
On-site UW Health clinic, fitness center, and walking paths
Education assistance and internal training programs
Electric vehicle charging
Maternity & paternity leave
Interested in learning more on our robust benefits package we offer? Click here!
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