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Inside Sales / Customer Service Representative

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Posted : Friday, June 28, 2024 08:33 PM

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products, and other specialty building materials.
Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide.
For more information about GMS, visit www.
gms.
com or any one of our subsidiary company websites.
Why should you come work at Tamarack Materials?! Ability to earn an additional 4 DAYS OFF PER YEAR, on top of paid holidays and vacation! Advancement opportunities at locations throughout the USA Competitive benefits package including: Medical, dental, vision, disability and life insurance 401k retirement plan with employer match Employee Stock Purchase Plan (ESPP) Critical illness Legal services Accident insurance Identity theft protection Paid parental leave Access to our discount marketplace! ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure over the phone, face to face and written communication with customers represents the company’s culture, values and practices Greet customers warmly and determine problems, orders or other reason for calling Take orders at the sales counter and over the phone Complete sales orders and tender cash sales Ability to use company computer system to enter orders Develop product knowledge to assist customers with purchases Building relationships with customers Ensure showroom is clean and properly stocked Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional product and sales information QUALIFICATIONS: Education/Licensing/Experience Requirements: High school diploma or GED required Two (2) or four (4) year degree preferred Other Competencies: Ability to self-manage, show initiative and be proactive Be comfortable meeting the public Communicate professionally, both verbally and in writing, to coworkers, customers, and vendors Must be a team player, demonstrate attention to detail and have good organizational skills Exceptional computer skills Bilingual a plus: English and Spanish PHYSICAL DEMANDS: Must be able to remain in a stationary position 50% of shift Occasionally, will move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery Constantly working in an office environment MENTAL DEMANDS: Must be able to problem solve and prioritize tasks Must be able to manage stress depending on tasks Must be able to multitask Must be able to receive and analyze information Must be able to quickly communicate solutions if problems occur Must be able to demonstrate a high degree of sound judgement This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
Our people have the independence and authority to make a difference.
We invest in relationships, and every person is important.
Our highest priority is serving others.
We passionately pursue a safe work environment along with a relentless focus on operational excellence.
We believe you can never go wrong doing the right thing.
EQUAL OPPORTUNITY EMPLOYER

• Phone : NA

• Location : Madison, WI

• Post ID: 9023576425


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