Hospital Liaison

Benefits of Hospital Liaison position: Health Insurance Paid Time Off Great Work Environment 401k matched at 10% Flexible Hours Paid Holidays Job location: Greater Madison area Summary Bedrock Healthcare is looking for a candidate with marketing/sales experience to serve as a Hospital Liaison for our Madison facilities (Fort Atkinson, Watertown and Beaver Dam).
In this role, you respond to patient referrals by conducting a pre-screening of their medical records and insurance information to determine whether they are eligible for admission.
If the requirements for admission are met, you may assist them with scheduling their initial appointment or treatment.
You also help coordinate discharges and transfers.
Although we do have strict requirements for admission, one of your main goals is to keep our clinic as close to capacity as possible, so you also promote our healthcare services to qualified patients and their families.
Hospital Liaison Responsibilities 1.
Recruits referrals and coordinates with admissions coordinator on scheduling assessment.
2.
Performs the assessment within three hours of referral, planning, implementation and evaluation of patient care; demonstrates competence in assessing physical, psychological and social dimensions of patients.
3.
Obtains financial information as necessary form patient, family and chart.
4.
Reviews chart and interviews patient and/or family to gather information to determine special needs.
5.
Begins patient/family education regarding facility programs, admission protocols, and financial information as needed.
6.
Is alert to changes in patient condition that would affect admission.
7.
If patient is medically inappropriate, Hospital Liaison will notify referral source.
8.
Is responsible for prospecting, product marketing, and making marketing presentations.
Ninety percent of job tasks will be outside of the facility.
9.
Develops and maintains a thorough understanding of the territory assigned, target markets, and the business of existing and potential referral sources within assigned target market.
Keeps abreast of general economic and business conditions as they relate to assigned territory, target markets and referral sources.
10.
Schedules activities to identify new referral sources by making an average of 5 quality appointments per day with an average of 20 contracts per week.
11.
Develops and maintains thorough understanding of facilities’ patient treatment programs, philosophies, goals and objectives.
12.
Works with appropriate hospital staff members to provide service to existing accounts and constantly strives to increase number of referrals from accounts.
13.
Develops meaningful business and personal rapport with key individuals within all customer accounts.
14.
Provides management with relevant, detailed information regarding market place development and opportunities, including any accounts lost to the competition.
15.
Responds to patients’ and peers’ requests/needs in a timely manner.
Hospital Liaison Qualifications 1.
Must have two years experience in sales, product development, and marketing and/or case management.
2.
Must possess valid driver’s license.