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SUMMARY
The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
Processes and stocks deliveries and back stock
Builds and fills displays
Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
Ensures proper handling of all forms of tender and coupons.
Processes and is accountable for other services handled at the register.
Answers incoming phone calls using proper phone etiquette
Performs fixed activities as assigned.
Assists with store maintenance and cleaning
Follows all store and department policies and procedures.
Other duties may be assigned.
KEY ATTRIBUTES
Friendly
Excellent people skills
Good organizational skills
Quick reaction/response time
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
Some hardware knowledge
LANGUAGE SKILLS
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Write routine reports and correspondence
Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
This position has no required certifications, licenses, or registrations
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Knives
Apron
Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
Climb
Balance
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Overhead lifting
Crawl
Smell
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
Outside weather conditions
Work in high places
Fumes or airborne particles
Toxic or caustic chemicals
Risk of electrical shock
Noise Level
Moderate in most areas
High in areas with lumber processing equipment
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: ACE Hardware
Address: 6305 University Avenue Middleton, WI - 53562
Property Description: 654 Ace Hardware
Property Number: 654