*JOB DESCRIPTION:*
Maximizes sales by helping customers select and purchase merchandise, while following all company standards, policies and procedures.
Assists store management by overseeing the sales floor and delivery area.
Partners with store management to implement all corporate and store programs, practices and policies.
Works with store staff to follow store merchandising standards and restock merchandise.
*Major Responsibilities:*
* Ensure highest levels of customer service which will result in increased productivity
* Perform opening and closing procedures (i.
e.
, opening cash counts, closing deposits, shift management, etc.
) in accordance with MPEC policies
* Provide direction and give feedback to store management regarding staff performance
* Assist in the planning, preparation and execution of cost effective events to generate additional sales
* Present a positive attitude toward the Company, product and staff
* Present a professional appearance and maintain MPEC grooming standards and Dress Code
* Serve as a resource for general product knowledge to all customers and staff members
* Attend training and meetings as required
* Adhere to policies and procedures of the store
* Enforce and maintain the highest visual standards, including displays, signage, lighting and counter areas
* Assist in the flow of merchandise from stock areas to the sales floor in a timely and organized manner
*Qualifications:*
* High school diploma or equivalent required
* Knowledge and experience in the Automotive Aftermarket
* Excellent customer service, communication and organization skills
* Must be completely reliable
* Professional attitude and ability to be flexible and handle change in a positive manner
* Ability to work in a fast-paced environment
* Able to work flexible hours
*About MPEC | NAPA:*
We are a family-owned company that operates nearly 174 MPEC | NAPA Auto Parts stores in Iowa, Illinois, Minnesota and Wisconsin.
We employ a wide variety of people in a wide variety of roles: from parts professionals and delivery drivers to regional managers and store managers to executives and support staff in many critical administrative roles at our headquarters office in Rockford, Illinois.
Whether you’re looking for a part time job or a lifetime career, we just might be the new work family you’re looking for.
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
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