Job Description
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team.
This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, the Business Development Coordinator will be the link between the buyer and their future vehicle.
You will assist the customer with questions regarding the company, prospective vehicles and their ability to purchase.
You will learn about all the newest vehicles and technologies on the market.
We have an in-house training team dedicated to your success, offering online and in-store training programs with our manufacturers.
At Metro Kia of Madison, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Metro Kia is critical to dealerships success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental, Vision & Life Ins
401k Plan
Paid vacation
Growth opportunities
Paid Training
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Company Blurb
Metro Kia of Madison is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.