Contract Furniture Account Executive

*Job Summary* The Account Executive is responsible for identifying potential new opportunities, following through on leads, and developing a strategic selling plan that provides the action steps to close sales of both furniture and services from the dealership.
They will act as the main point of contact between Henricksen and specific customers, creating and fostering client relationships.
This position is responsible for sales volume, margin percent and business goals on a monthly, quarterly, and yearly basis.
Key accountabilities include: * Making initial contact with new prospects via cold calls, face-to-face meetings, and field visits to prospects, potential, and existing customers to capitalize on new opportunities.
* Qualifying leads into potential customers thorough a need analysis to understand client’s requirements for furniture products and services.
* Providing timely reports on sales forecasts and new leads as required.
* Developing strategic presentations of dealership’s products and services, and presenting to customers in-person, through written/graphic documentation, and electronic means.
* Formulating detailed, accurate, and professional looking quotes through own effort or in collaboration with dealership team (designers, project coordinators, project managers, etc.
) and presents to customers in a timely manner.
* Providing responsible close of sale by obtaining signed orders, client purchase orders, and deposits as required.
* Developing and maintaining a strong knowledge base of dealership’s product lines – product features, application, technical capabilities, specification, discount structure, etc.
* Working closely with Vice President of Business Development to develop an approach of pursuing and closing business.
* Setting the sale up so it can be efficiently managed and administered by the dealership, dealership operations, and business personnel.
* Accepting responsibility for the accuracy of specifications when entering orders and reviewing specifications for errors when done by others.
* Staying involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied.
* Responding in a timely manner to customer inquiries, requests for information and/or quotations, problem resolution, etc.
* Providing frequent and regular follow-up contact with customer regarding after sales services and information, including customer satisfaction.
* Conducting a professional, cooperative interface with the customer, the customer’s employees, and the customer’s third-party consultants/subcontractors.
* Ensuring the customer gets frequent and regular reports on order status, project progress and overall customer activity status.
Staying involved throughout implementations to ensure that any changes in the score are identified and resolved, and that both customer and dealership are satisfied.
* Assisting accounting department with collection of any outstanding client debt.
* Meeting monthly, quarterly, and yearly sales, margin, and new business goals as set by the dealership and Vice President of Business Development.
* Participating in special sales programs sponsored by the dealership or in collaboration with the dealership’s designated furniture manufacturers.
* Completing Sales Plan at the beginning of each year to be reviewed and modified on a quarterly basis.
* Functioning as customer advocate for internal order fulfillment performance and service products.
* Working closely with aligned manufacturer representatives.
* Performing all tasks and duties in an efficient and safe manner.
* Performing other related duties as assigned or as necessary.
Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organization needs.
* Representing Henricksen in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
*Qualifications* * Previous sales or contract furniture industry experience a plus * Strong interpersonal and communication skills * Ability to work independently * Ability to handle multiple accounts simultaneously * Strong organizational and administrative skills * Ability to think strategically through the sales process * Proficient in Microsoft Office Suite and Adobe products * Strong customer service skills Job Type: Full-time Pay: From $70,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Paid time off * Vision insurance Experience level: * 3 years Schedule: * Monday to Friday * Weekends as needed Supplemental pay types: * Bonus opportunities * Commission pay Travel requirement: * Up to 50% travel Ability to commute/relocate: * Madison, WI 53704: Reliably commute or planning to relocate before starting work (Required) Experience: * sales or contract furniture industry: 1 year (Preferred) Work Location: Hybrid remote in Madison, WI 53704