Job Description ? Sales Manager
Job Title: Sales Manager
Job Type: Full-Time, Exempt
Supervisor: Hotel General Manager
Location:
About us
Bird Dog Hospitality is a hotel investment and management company that believes in putting people first.
Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to ? our team members, guests, and investor partners.
Every one of our team members seeks to live and breathe the values that define our culture, the Bird ?Dogma?:
The Bird ?Dogma?
We Put People First
We Dependably Drive Results
We Constantly Keep a Positive Attitude
We Never Stop Improving, Ever
We Relentlessly Solve Problems
Summary
Duties & Responsibilities
Meeting with operations, revenue management, sales and marketing teams to discuss strategy, review financial reports and track key metrics
Researching market changes, demand generators, event schedules, and other market intelligence to uncover prospects
Updating key account information and activities/goals in the company?s CRM
Sending prospecting emails and making cold calls
Gain a deep understanding of the hotel?s existing and potential client base (this is often affected by the type of hotel, the location and the specific types of business taking place in the hotel?s geographic area)
Devise new ways to expand the client base through prospecting, marketing and key relationships
Proactively reaches out to organizations, associations and companies that may require hotel rooms and/or meeting space for conferences and events
Set up and conduct meetings with potential accounts to explain the hotel?s unique value proposition and to negotiate future business opportunities
Network with prospects, referral bases, event planners, etc.
Negotiates, designs and implements special rates for key accounts
Acts as a pro-active, quota-carrying salesperson that prospects accounts, closes deals and maintains relationships including negotiation of rates
Handles any complaints or reviews related to group/corporate sales or marketing initiatives
Assists with request for proposal responses as needed
Ensures that key account room blocks have a fantastic experience and receive VIP treatment
Creates positive, lasting relationships with contacts from key accounts
Tracks movement of key contacts as they move from one organization or company to another and nurtures long-term relationships
Work closely with the General Manager, Revenue Manager and Regional Director of Sales to ensure proposed rate meet the hotel?s goals and also to ensure the proper distribution of room sales across various market segments
Maintain relationships with existing clients ensuring all their needs are met and expectations are exceeded
Assist in maintaining group blocks, including but not limited to cut-off dates, prepayment, repeat business, etc.
Report on key sales metrics to management on a regular basis to ensure activity goals are being met, pace for guest room production is on track and revenue is going
in the right direction
*Please note that this job description is not an exclusive or exhaustive list of all functions that a Sales Manager may be asked to perform.