Assistant University Registrar for Student Services

Job Summary: The Assistant Registrar for Student Services serves as a deputy and advisor to the Associate Registrar of Student Services and is a self-assured, congenial, and productive member of the Registrar's Leadership Team.
This position reports to the Associate Registrar of Student Services.
As an innovative and contributing member of the Leadership Team, the incumbent will assist in the establishment of the strategic short- and long-term direction of the office that enables the University of Wisconsin-Madison's Office of the Registrar to become an institutional resource with acknowledged credibility as a highly productive and collaborative partner with campus constituencies as well as a national model known for creativity, innovation, and service.
Working independently to manage the Enrollment and Residence for Tuition Purposes teams within the Student Services unit within the Office of the Registrar, the Assistant Registrar will collaborate with the Associate Registrar of Student Services to oversee the strategic direction and operational objectives of the Student Services area.
Functions and services of the Student Services area include: provision of point-of-contact customer service functions of the Office of the Registrar in meeting the needs of students, staff, faculty and alumni; management of enrollment, residency determination, credit evaluation and student records processes within the Student Information System (SIS); collaboration, communications and coordination with other units within the Office of the Registrar, academic advisors, academic deans and school/college representatives to ensure the accurate and timely processing and maintenance of updates in SIS; implementation and maintenance of the systems that integrate with SIS to support unit functions (e.
g.
Perceptive Content, Residency application, and vendor solutions supporting credit evaluation and articulation, transcripts, and degree conferral); interpretation, application and enforcement of UW-Madison, Universities of Wisconsin, state and federal policy, especially related to enrollment, grading, credit evaluation, residency for tuition purposes and student records.
The Assistant Registrar will also serve as the Product Owner of the Course Search & Enroll application used by students for course discovery, academic degree planning, degree audit reporting, and enrollment.
The incumbent must demonstrate a passion and commitment for exploring and implementing strategies that contribute to the sustained development of Office of the Registrar staff.
Successful candidates will also be able to build rapport and establish and maintain professional relationships with UW, Universities of Wisconsin, and legislative stakeholders, to continually enhance the student experience and support the teaching and learning mission of the institution.
The mission of the Division of Enrollment Management is to provide access to higher education and collaborate with campus partners to ensure student success.
We are committed to the highest standard of service for our students, colleagues, visitors and other customers.
Diversity and inclusion are primary values of the division and are integral to achieving our strategic goals.
Staff will serve as role models by practicing exemplary, respectful and inclusive behaviors in all our interactions.
Responsibilities: Assesses prospective students' academic preparation, contributes to the development of curricular governance, maintains student records, supervises staff, and coordinates enrollment and registration activities for one or more schools/colleges to ensure students receive quality academic services.
18% Manages the development and coordination of unit registration and advising services 18% Leads the development and implementation of operating policies and procedures to promote student academic success in alignment with the strategic plan 18% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.
0 full-time equivalent (FTE) employees 18% Oversees the preparation, verification, and certification of official academic records 18% Provides direction and leadership for implementation and enforcement of academic policies and procedures in compliance with local, UW system, state, and federal regulations 5% Meet the documented Office of the Registrar standards including but not limited to: standards in customer service, participation, communications, professional development, and testing of processes/systems.
Perform other duties as assigned.
5% DEM is committed to the highest standard of service.
This position will be a role model by practicing exemplary and respectful behaviors in all interactions.
Participation in unit and divisional training plans are mandatory.
Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison.
We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community.
We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Education: Required Bachelor's Degree Qualifications: - Minimum two years of relevant professional experience in higher education required, preferably with responsibility in enrollment or residence for tuition purposes services.
- Experience interpreting policy, legislation, and/or complex rules and regulations.
- Comfort and ability exercising professional judgment in high-stakes decisions.
- Ability to lead groups to successful achievement of goals and objectives.
- Experience in strategic planning, task prioritization and resource management.
- Excellent interpersonal skills and ability to work collaboratively in a team setting.
- Demonstrated vision and initiative in developing innovative solutions.
- Proven skill collaborating and communicating with diverse stakeholders.
- Familiarity with enterprise student information systems and integrations that support enrollment and residence for tuition purposes determinations.
Work Type: Full Time: 100% This position may require some work to be performed in-person, onsite, at a designated campus work location.
Some work may be performed remotely, at an offsite, non-campus work location.
Required to be on-site approximately 20% to provide in-person support for on-site Student Services staff.
Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $85,000 ANNUAL (12 months) Depending on Qualifications UW-Madison team members in this position can expect to receive a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
For a summary of benefits, please see https://www.
wisconsin.
edu/ohrwd/benefits/download/fasl.
pdf.
Additional Information: The mission of the Division of Enrollment Management (DEM) (https://em.
wisc.
edu) is to achieve the University of Wisconsin-Madison's enrollment goals strategically and provide information and services in collaboration with campus partners to enhance student success.
DEM includes the following offices: Admissions and Recruitment, Student Financial Aid, Registrar, the Student Success Through Applied Research (SSTAR) Lab, and the Vice Provost for Enrollment Management.
Together, these units collectively provide the foundation of support and services for the academic infrastructure throughout the student lifecycle.
The division invests in the professional growth of their team members (https://em.
wisc.
edu/careers/) and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders.
Team members will serve as role models by practicing and contributing to a culture of respect.
How to Apply: To apply for this position, click on the "Apply Now" button to start the application process.
Applicants will be asked to upload a resume and cover letter outlining qualifications and experiences in or transferable to the qualifications and duties in this job description.
Applicants will also be asked to supply 3 references, including a current or most recent supervisor.
A criminal background check and sexual harassment/sexual violence questions will be conducted on all finalists.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.
e.
a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.
Contact: Ann Bradshaw ann.
bradshaw@wisc.
edu 608-262-0989 Relay Access (WTRS): 7-1-1.
See RELAY_SERVICE for further information.
Official Title: Academic Services Director (B)(AE113) Department(s): A05-ENROLLMENT MANAGEMENT/REGISTRAR Employment Class: Academic Staff-Renewable Job Number: 293668-AS The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.
We promote excellence through diversity and encourage all qualified individuals to apply.
Employment will require a criminal background check.
It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released.
See Wis.
Stat.
sec.
19.
36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years.
UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.