*Requirements:*
* *Completed CPDT-KA, CPDT-KSA, or CBCC-KA certification or be eligible to sit for exam within 1 year of hire*
* Become AKC CGC/STAR Puppy/ Tricks Evaluator Certified within 6 months of hire
* Instruct Puppy Club
* Preferred: Experience teaching group dog training classes
*What we offer: Let’s look at what Dogtopia does for you!*
* $30-35 commission for each group class lead
* $$ Hourly compensation for non-instructing tasks
* 5% increase on commission with CCBC Certification
* Opportunity to advance into 1:1 instruction
* Opportunity to audit or support other group classes to build experience
* 20% off daycare, grooming, & training services and 47% off boarding services for employee dogs
* Positive, supportive team culture
* Competitive wages and loyalty gifts
* Flexibility in scheduling
*What you can offer us:*
_Day to Day Duties_
* Consult on curriculum for Dogtopia of Madison Wests dog training services
* Collaborate and schedule group training classes
* Manage group classes assigned to you including but not limited to sending welcome contact, classroom set up/tear down, payments, weekly homework reviews, and client questions.
* Serve as a Training Support for other group classes as assigned
* Remain in compliance with Least Intrusive, Minimally Aversive (LIMA) training techniques when performing all training services for Dogtopia of Madison West’s customers
* Remain in compliance with CCPDT Standards of Practice and Code of Ethics
* Ensure the dogs’ training environment is clean, healthy, and positive
* Contribute content for the monthly newsletter
* Contribute content for social media posts and advertisements
* Consult on documents, content, and curriculum for training services in alignment with Dogtopia’s Brand
* Become proficient in POS software (training to be provided)
* Ensure behavior and decisions are aligned with the Leadership Pledge, Dogtopia’s Noble Cause, and our Dogtopia-isms:
o We *LOVE* life unconditionally like a dog
o We *STAY* loyal to our pack.
o We *CHASE* the absolute highest standards of safety
o We *PLAY* to our fullest potential.
o We *TREAT* every day like it’s the Most Exciting Day Ever!
_Customer Service and Presentation_
* Greet all customers warmly and promptly
* Be knowledgeable on all of pricing and services offered by Dogtopia of Madison West
* Make contact with pet parents to confirm bookings, and collect payments
* Communicate transparently and kindly to parents on their dog’s behavior and experience at Dogtopia
* Educate customers on training techniques that are compliant with R+ and LIMA to reinforce and preserve the behaviors and skills that their dogs have gained throughout training sessions
* Offer guidance to customers on training tools, dog care supplies, and other equipment
* Perform other customer service requirements outlined in training services curriculum
* Participate in local marketing and networking opportunities within the community that may promote Dogtopia’s training services
* Maintain confidentiality in Dogtopia practices and all aspects of the business
* Dress professionally and according to Dogtopia’s dress code
* Fluently answer questions from pet parents or collaborate with the team to find a solution for the pet parent.
Job Type: Part-time
Pay: $20.
00 - $35.
00 per hour
Expected hours: 1 – 29 per week
Benefits:
* Flexible schedule
* Referral program
Schedule:
* Choose your own hours
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
* Commission pay
* Tips
Work Location: In person
Whatsapp
