Student Support Advisor

Current Madison College employees must apply to the internal career site by logging into Workday Job Posting Date: January 9, 2024 Application Deadline: Salary Information: $58,975- $73,713 Department: Academic Advising Services Job Description: Madison College is hiring a full-time Student Support Advisor! This position supports and delivers comprehensive academic, retention, career and transfer advising services for students.
The advisor supports Academic Advising and campus strategic goals for student access, retention, persistence and completion and aids students in developing meaningful plans that are compatible with their academic, career, transfer and life goals.
This position reports to the Director of Academic Advising.
Madison College’s dedication to promoting equity, inclusion, and diversity is reflected in our Mission, Vision, and Values.
We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations.
Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community.
Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College—it is the foundation of what we are striving to do.
Come be part of our great team! This is an exempt, salaried position, Core office hours are 8:00am to 4:30 pm, with some nights and weekends.
Primary work will be in Madison at the Truax Campus.
This position is partially funded by a grant through June 30, 2024.
Continuation is expected beyond this date contingent on funding.
Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).
This position will be posted internally until January 17, 2024, at 11:59 p.
m.
, but remain open externally until filled with a first review date of January 22, 2024, at 11:59 pm.
After this date, the recruitment may close without further notice.
This posting may be used to fill similar vacancies that occur within six months of the closing date.
Required Documents: (3) Resume Cover Letter Answers to supplemental questions (answer to each should be 300 words or less).
What have you done (or what would you do) to promote and support anti-racism, social justice, equity, and inclusion at a community college? How do you see this position impacting students and employees with varying beliefs, identities, and backgrounds? *Failure to include this document by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.
Responsibilities include: Academic Advising a.
Holistically advises students about career options, admission requirements, programs of study, transfer opportunities, degree requirements and overall academic planning.
b.
Develops, coordinates, and presents information individually and in group settings (classroom visits, workshops, advising & registration events, etc.
).
c.
Serves as an Academic Advising liaison on College projects, committees and workgroups.
d.
Resolves student questions or concerns regarding academic policy and procedures and refers to appropriate resources when necessary.
e.
Provides excellent customer service to students/customers f.
Prepares and presents information related to advising services and activities using both formal and informal approaches.
Student Retention/Case Management a.
Supports students in planning their educational experience including identifying academic support needs, time management and related strategies for success.
b.
Develops academic plans for students on College SAP (Satisfactory Academic Progress).
c.
Assists with Alerts/Cases from faculty and staff to successful resolution (assess situation, determine possible solutions); monitors progress; communicates with students and faculty; tracks data, completes processing and reports.
d.
Provides information and referrals for personal and academic support services including counseling, Veteran Resource Services, Disability Resource Services, mentoring, financial planning, employment support, first-generation services, conflict resolution, tutoring and supplemental instruction.
e.
Assists in development and facilitation of innovative, proactive retention activities and programming for both high-promise and general population students.
Career and Employment Advising a.
Assists students with career exploration, decision making, education pathways, self-assessment, labor market and job search resources.
b.
Administers and interprets career assessment data to evaluate student skills, values and interests related to their education and career goals.
c.
Explains and interprets data (graduate employment report, labor market and wage data, etc.
).
d.
Acts as a resource and refers appropriately to Career & Employment Services and WorkSmart, local workforce development programs and resources (Job Centers, Urban League, etc.
).
Misc.
a.
Participates in and delivers training in use of technology to students and staff.
b.
Promotes a culture of access, inclusivity and equity.
Respects, advocates and supports the diversity of students and the college community.
c.
Regularly utilizes computer applications and tools (Navigate, CRM, OnBase, Transferology, PeopleSoft, Handshake, Blackboard, or other SIS or Learning Management System, etc.
) Knowledge, Skills & Abilities: Knowledge of Student Development and Learning College theory and principles.
Demonstrated knowledge of developmental, academic and career advising skills for liberal arts and technical/occupational program students.
Demonstrated knowledge of transfer opportunities, program and degree requirements, certifications, admission/petitioning processes and other pertinent information to deliver effective advising.
Knowledge of CAS standards for academic and career advising and NACADA core values and their application in program delivery is essential.
Demonstrated problem solving and resolution techniques and strategies.
Demonstrated research and presentation skills and the ability to plan, promote, conduct and implement events, educational workshops, trainings and programs.
Ability to work both independently and in a collaborative, team-oriented environment.
Effective communication skills with the ability to establish and maintain effective and cooperative working relationships with individuals at all levels in the organization - students, employees, and the public.
Demonstrated skill in cultural competence, communications and supporting individuals with diverse socio-economic and racial/ethnic backgrounds.
Working knowledge of Microsoft Office software and experience with, or an ability to quickly learn, a variety of advising and enrollment management tools.
Ability to travel to various locations within the district and work varying and flexible schedules (evenings and weekends) to meet staffing demands.
Ability to be flexible and adapt to a fast-paced, high-volume unit with a commitment to excellent student service and professional development.
Minimum Qualifications Bachelor’s Degree Two (2) years or 4,000 hours of directly related work experience.
Madison College does not offer H-1B or other work authorization visa sponsorship for this position.
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the HR email HR@madisoncollege.
edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.
edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.
Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation.
Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext.
6210.
The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.
5221