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Posted : Saturday, April 13, 2024 12:16 PM
We are looking for a front of house manager who is outgoing, driven, reliable, takes pride in their craft and their team, and is ready to take their career to the next level.
At Lola’s, we are a small team.
Our front of house manager works alongside our general manager to develop a strong front of house staff and provide a consistent and excellent guest experience.
The ideal front of house manager is a skilled communicator and motivator assisting in day-to-day operations, ordering supplies, tracking inventory, and controlling goods and labor costs.
Strong communication and respect for all team members and guests is required.
As well-established operators in the Madison community, including Ancora cafes and Cadre restaurant, we are committed to building community and enhancing the quality of life in our city by creating unique and memorable experiences through exceptional and thoughtful service and hospitality.
We expect our staff to understand and commit to this along with us.
We take great pride in our existing businesses and the relationships we have built with our guests and staff over the years, and look forward to creating more memories within the Madison community at Lola's! We are looking to build a tight-knit team of industry professionals who operate based on respect, kindness, and a love for this industry.
We have NO tolerance for bullying or any form of abuse.
Front of House Manager Responsibilities: * Sets the tone on front-of-house operations during scheduled shifts that include staff support and integration with the back-of-house keeping with company culture.
This position reports directly to the GM.
* Actively promotes, facilitates and engages in first-class customer service * Recruits, staffs, trains and develops team members through ongoing training and coaching * Facilitate a high level of training for newly hired staff and continue development of all team members on continuous improvement and professional development * Ensures food and beverage quality by maintaining high levels of accuracy, cleanliness, organization, storage, and sanitation of products according to food health and safety standards.
* Cross-trained at front of house positions and leads staff by example.
No one is above any task.
* Helps handle deposits and ensures proper cash handling is being followed * May assist in processing and filing weekly invoices * May help in creating content for social media * Carefully observes restaurant operations, takes periodic inventory and addresses any issues and conflicts * Develop deep knowledge of our products and disperse that information as required to staff and guests * Maintains positive relationships with community members * Capable and willing to handle difficult situations involving staff or guests * Identifies operational opportunities to build sales and control costs and implements plans to address * Manage the receiving and storing off front of house products to minimize waste * Fosters and leads by example with positive open communication between all departments * Organizes and completes daily cleaning/maintenance checklist as well as proper deep cleans Required Skills: * Ability to work on your feet for 8 hours a day * Must be able to lift at least 40 pounds at a time on a regular basis * Two years of restaurant or bar experience preferred * One year of previous management experience preferred * Knowledge of Toast POS and can edit/add when needed * High level of professionalism and respect for teammates and guests * Comfortable working in an active fast-paced environment * Cleanliness and proper knowledge of food safety and restaurant operations * Dependable, punctual, and on time * POS, computer, and Google Workplace literacy * Excellent verbal communication and organization skills * Job Type Available: Full-time with two days off per week Compensation: * $50,000-$60,000 per year inclusive of quarterly bonus and tip pool.
Wage is leveraged at 80% guaranteed salary and 20% at risk via quarterly bonuses and tip pool.
Benefits: * Two Weeks Paid Time Off * Health + Dental + Vision Insurance (60% paid by Lola’s) Additional Compensation: * Free meal during shift and post-shift drink * 30% all food and drink when visiting off shift * 30% off merchandise Our website: * lolasmadison.
com We are an equal opportunity employer that strives to hire a diverse staff and welcomes all applicants of all backgrounds.
Job Type: Full-time Pay: $50,000.
00 - $60,000.
00 per year Work Location: In person
At Lola’s, we are a small team.
Our front of house manager works alongside our general manager to develop a strong front of house staff and provide a consistent and excellent guest experience.
The ideal front of house manager is a skilled communicator and motivator assisting in day-to-day operations, ordering supplies, tracking inventory, and controlling goods and labor costs.
Strong communication and respect for all team members and guests is required.
As well-established operators in the Madison community, including Ancora cafes and Cadre restaurant, we are committed to building community and enhancing the quality of life in our city by creating unique and memorable experiences through exceptional and thoughtful service and hospitality.
We expect our staff to understand and commit to this along with us.
We take great pride in our existing businesses and the relationships we have built with our guests and staff over the years, and look forward to creating more memories within the Madison community at Lola's! We are looking to build a tight-knit team of industry professionals who operate based on respect, kindness, and a love for this industry.
We have NO tolerance for bullying or any form of abuse.
Front of House Manager Responsibilities: * Sets the tone on front-of-house operations during scheduled shifts that include staff support and integration with the back-of-house keeping with company culture.
This position reports directly to the GM.
* Actively promotes, facilitates and engages in first-class customer service * Recruits, staffs, trains and develops team members through ongoing training and coaching * Facilitate a high level of training for newly hired staff and continue development of all team members on continuous improvement and professional development * Ensures food and beverage quality by maintaining high levels of accuracy, cleanliness, organization, storage, and sanitation of products according to food health and safety standards.
* Cross-trained at front of house positions and leads staff by example.
No one is above any task.
* Helps handle deposits and ensures proper cash handling is being followed * May assist in processing and filing weekly invoices * May help in creating content for social media * Carefully observes restaurant operations, takes periodic inventory and addresses any issues and conflicts * Develop deep knowledge of our products and disperse that information as required to staff and guests * Maintains positive relationships with community members * Capable and willing to handle difficult situations involving staff or guests * Identifies operational opportunities to build sales and control costs and implements plans to address * Manage the receiving and storing off front of house products to minimize waste * Fosters and leads by example with positive open communication between all departments * Organizes and completes daily cleaning/maintenance checklist as well as proper deep cleans Required Skills: * Ability to work on your feet for 8 hours a day * Must be able to lift at least 40 pounds at a time on a regular basis * Two years of restaurant or bar experience preferred * One year of previous management experience preferred * Knowledge of Toast POS and can edit/add when needed * High level of professionalism and respect for teammates and guests * Comfortable working in an active fast-paced environment * Cleanliness and proper knowledge of food safety and restaurant operations * Dependable, punctual, and on time * POS, computer, and Google Workplace literacy * Excellent verbal communication and organization skills * Job Type Available: Full-time with two days off per week Compensation: * $50,000-$60,000 per year inclusive of quarterly bonus and tip pool.
Wage is leveraged at 80% guaranteed salary and 20% at risk via quarterly bonuses and tip pool.
Benefits: * Two Weeks Paid Time Off * Health + Dental + Vision Insurance (60% paid by Lola’s) Additional Compensation: * Free meal during shift and post-shift drink * 30% all food and drink when visiting off shift * 30% off merchandise Our website: * lolasmadison.
com We are an equal opportunity employer that strives to hire a diverse staff and welcomes all applicants of all backgrounds.
Job Type: Full-time Pay: $50,000.
00 - $60,000.
00 per year Work Location: In person
• Phone : NA
• Location : 617 North Sherman Avenue, Madison, WI
• Post ID: 9078543854
