Meat Lead Store 179

PRIMARY OBJECTIVE: The key responsibility of the department team lead is to back up to the Department manager and support all areas of the company’s Standard Operating Position.
The Department team lead must be able to run the department successfully in the manager’s absence, mastering the SOP’s including merchandising, order guides, scheduling, contribution to profit, people development and customer service.
As a Department team lead, the expectation and end result will be to run a department in the organization as a Department manager.
All Department team leads must have open availability and the flexibility to relocate to another store location.
COMPANYWIDE RESPONSIBILITIES: 1.
Follows all company and department policies and standard operating procedures.
2.
Complies with federal and state regulations.
3.
Encourages teamwork through cooperative interactions with co-workers.
4.
Adheres to all cleaning and sanitation guidelines.
ESSENTIAL RESPONSIBILITIES 1.
Essential responsibilities include the following.
Other duties may be assigned.
2.
Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions.
3.
Throughout the store, greets customers in a genuine and friendly manner.
Learns customer names and uses them respectfully in greetings.
4.
Assists customers throughout the store by: • Escorting them to products they are looking for • Loading or unloading heavy items and assisting with products that are out of reach • Offering product and/or recipe suggestions and recommendations • Responding to customers’ questions and requests in a timely manner • Treating them as the most important people in the store 5.
Sincerely thanks customers for their business and choosing our store.
6.
Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
7.
Welcomes, serves, and assists customers to provide excellent customer service in the department.
8.
Ensures proper shift coverage by calling in additional staff to cover call-ins and by managing employee breaks based on customer traffic.
9.
Ensures opening or closing procedures are followed according to the standard operating procedures (SOP’s).
10.
In absence of department manager, ensures all price changes and in store transfers occur in a timely fashion.
11.
Ensures storage and code dating standard operating procedures are adhered to for all products.
12.
Ensures proper cold chain procedure is adhered to at all times; this includes delivery to the store, storage, stocking, and holding on the sales floor.
13.
Follows all merchandising guidelines, including display models, signage, and product packaging.
14.
Ensures removal and disposal of un-sellable product from the department.
15.
Adheres to the trim and thickness standards.
16.
Prepares meat for sale, including cutting, sawing, boning, trimming, grinding, and wrapping.
17.
Performs stocking duties, ensuring correct placement of stock and refilling of product.
18.
Monitors the temperature of coolers and freezers to maintain freshness of products.
QUALIFICATIONS Requires high school diploma or general education degree; one to three years retail experience; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals in order to read financial reports.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be a fully qualified meat cutter.
WORKING CONDITIONS & FUNCTIONAL REQUIREMENTS Work is performed in a retail store environment where there is regular exposure to cold temperatures and wet surfaces.
The noise level is moderate, consistent with a retail store environment, and does include occasional noise of power tools and equipment.
While performing the duties of this job, the employee is frequently required to walk, stand, turn, kneel, reach, squat, and stoop/bend.
This position requires frequent lifting/carrying of 5 to 90 lbs.
, pushing/pulling 200 to 2000 lbs.
, as well as occasional crawling, climbing ladders, and walking on uneven ground.
This position requires regular use of equipment such as knives, box cutter, and pricing gun.
Unlimited shift availability is required in order to cover both AM and PM shifts where a manager is not working.
IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.
The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
Job Type: Full-time Pay: $19.
00 - $23.
30 per hour Expected hours: No less than 35 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Opportunities for advancement * Paid time off * Paid training * Vision insurance Physical setting: * Grocery store Schedule: * 10 hour shift * 12 hour shift * 4 hour shift * 8 hour shift * Day shift * Evenings as needed * Evening shift * Every weekend * Monday to Friday * Morning shift * Night shift * Overnight shift * Rotating weekends * Weekends as needed Ability to Relocate: * Madison, WI 53704: Relocate before starting work (Required) Work Location: In person